On maintaining status of Drawing Approval by customers

Customer Introduction:

An engineering company requiring drawing approval from the customers for production clearance.

Problem / Goal:

Orders received from customers typically come with a Late-Delivery Clause. The delivery dates are defined in the order assuming a certain period for drawing approval activity. But due to some reason the customer delays the approval, the manufacturing starts late and thus there is a danger of being penalised under the LD clause. In such cases, it is required to furnish details of communication in order to prove that the delay was due to customers delay in approving drawings. Without a proper system, it is a tedious task to produce this evidence.

The Solution:

We developed a feature to record various stages of drawing approval along with the dates.

The Result / Benefits:

Thus it became easy to retrieve all the relevant dates and references to customer emails / communication in order to furnish the evidence of delay from customer end.

Let us know if this feature could be useful to you. We will enable the setting for you.