Customer Introduction:
This customer supplies material for projects.
Problem / Goal:
It is sometimes demanded by the customer that the order must be invoiced in full. That is all the material must be invoiced through only one invoice. Without a proper system lock it is highly dependent on personal skill and memory. It was required to full proof the mistake of invoicing multiple times in such orders.
The Solution:
We have provided for a setting in Sales order to force single invoicing. In case a user tries to invoice without adding all the material on the order, the system warns the user.
The Result / Benefits:
Thus such mistakes are now avoided thus helping in keeping a good image with the customer and avoiding losses caused due to such mistakes.
Feedback
Was this Case Study useful to you? Do let us know how we can further improve. Your feedback is precious to us.
Please click
here to give us your feedback.