Customer Introduction:
This customer is both into B2B as well as B2C, that is retail sales.
Problem / Goal:
In retail sales, the products are sold over the counter and there is no need and no time for entering a Sales Order. In OurSys, it was mandatory to create a Sales Order in order to raise an Invoice. This made the process time consuming and impractical for retail business.
The Solution:
We developed a feature to raise invoices directly without Sales order. It is called Point-of-Sale (POS) Invoice in OurSys.
The Result / Benefits:
This has made OurSys compatible with retail business as well. These customers are now able to take full benefit of OurSys.
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